Orders & FAQs

We offer Swaha Crisps in a diverse range of classic and premium flavours. Our signature product line includes various individual packs and multipacks, including our popular 24 x 40g Swaha Gold Variety Multipack.

Absolutely! All our Swaha crisps are 100% vegan, containing no animal products or by-products.

Allium-free means our products contain no onions, garlic, leeks, chives, or shallots. This makes them suitable for those following Jain, certain Hindu practices, or anyone with dietary preferences that exclude these ingredients.

Please check individual product packaging for specific allergen information. Contact our team if you have specific dietary requirements.

Our crisps are hand cooked in small batches in the heart of north London using the finest British potatoes, ensuring the highest quality in every bag.

Our crisps are hand cooked in small batches, vegan, allium-free, and packed with bold, delicious flavours. Most importantly, they're made with devotion and align with Saatvic dietary principles while supporting a charitable cause.

Simply browse our products on the website, add items to your cart, and proceed to checkout. You'll need to create an account or checkout as a guest.

Yes! We offer variety multipacks like our 24 x 40g Swaha Gold Variety Multipack, perfect for families or stocking up. For larger bulk orders, please contact us directly.

If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been dispatched, we may not be able to make changes.

Please check our website or contact us to learn about subscription options for regular deliveries.

We currently ship within the UK. Please check our website for the most up-to-date shipping information.

Shipping costs vary based on order size and location. You'll see the exact shipping cost at checkout before completing your purchase.

Standard delivery typically takes 3-5 business days. You'll receive tracking information once your order is dispatched.

Currently, we ship within the UK only. Please check back for updates on international shipping availability.

If your order is delayed beyond the estimated delivery time, please contact us with your order number and we'll investigate immediately.

If you're not satisfied with your purchase, please contact us within 14 days of receiving your order. Products must be unopened and in original condition.

Contact our customer service team with your order number and reason for return. We'll provide you with return instructions and a returns authorisation if applicable.

Once we receive and process your return, refunds are typically issued within 5-7 business days to your original payment method.

We're sorry if your order arrives damaged! Please contact us immediately with photos of the damaged items and packaging, and we'll arrange a replacement or refund.

We accept all major credit and debit cards, as well as PayPal and other secure payment methods shown at checkout.

Yes! Our website uses industry-standard SSL encryption to protect your payment information. We never store your complete card details.

Currently, we only accept online payment methods for security and efficiency.

You can reach us through the contact form on our website, or check the Contact page for email and phone details.

Please check our Contact page for current customer service hours and response times.

Currently, Mahaprasad operates primarily online. Please check our website for information about stockists or pop-up events.

We're here to help! Please reach out through our contact form or email us, and we'll respond as quickly as possible.